Service with a smile
If you've been following along today is Day 10 of our 2nd 30 day blogging challenge. Caron (the other bloom is participating this time).
To get a package from point A to
point B requires several steps. Wrap the package and affix the correct
address. Gather yourself together with sufficient postage money and go
to the post office. Yes there will be a long line, yes there will be
screaming children who stomp on your toes, yes people will complain and
grumble but you choose to stand and wait your turn.
Finally,
you are called up next and with a spring in your step and a wide smile
you greet the person who will weigh your parcel or scan it through for
you. Perhaps you’ll offer a lighthearted comment about the weather or
compliment a piece of jewelry the worker bee is wearing, anything to be
pleasant. And since you’re Canadian, you will use your ‘thank you and
sorry about that’ phrases liberally, showing that you are thankful for
their service and happy to be there.
How
did I not get the memo that ‘Cranks R Us’ run this particular postal
outlet? They really should post a warning outside that clearly outlines
that the people who work here are miserable and will do everything in
their power to make you cranky as well. I’ve tried this venue hundreds
of times expecting a different outcome (yes, there is a saying about
insanity and expecting a different outcome but that’s for another blog
post :)
So now, I drive the opposite direction, down the road to a quaint little village by the sea where the post mistress must spend her weekends working at Disneyland as Snow White because she is so sweet and gentle and genuinely lights up when she sees you walk in. Today, I stood in a line and she tried to get my attention to move me up in line so I wouldn’t have to wait. Seriously? And the store that houses this postal outlet has coffee and cookies as soon as you come in, just to thank you for stopping by. She’s memorized my mailing code, gives me free stickers, offers me candy by the front till and when I finish my transaction, she says "it was so good to see you today, take care and hope to see you soon". Honestly, I almost cry when I see her and yes, I write Canada Post consistently to praise her. Service with a smile, so simple yet I’ll drive out of my way for a little kindness.
Tell me about someone who blew you away with kindness, I love company on this blog :)
Like this post see our main blog page here.
So now, I drive the opposite direction, down the road to a quaint little village by the sea where the post mistress must spend her weekends working at Disneyland as Snow White because she is so sweet and gentle and genuinely lights up when she sees you walk in. Today, I stood in a line and she tried to get my attention to move me up in line so I wouldn’t have to wait. Seriously? And the store that houses this postal outlet has coffee and cookies as soon as you come in, just to thank you for stopping by. She’s memorized my mailing code, gives me free stickers, offers me candy by the front till and when I finish my transaction, she says "it was so good to see you today, take care and hope to see you soon". Honestly, I almost cry when I see her and yes, I write Canada Post consistently to praise her. Service with a smile, so simple yet I’ll drive out of my way for a little kindness.
Tell me about someone who blew you away with kindness, I love company on this blog :)
Like this post see our main blog page here.
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